For residents who received an invoice from TRUIST (formerly BB&T), please use one of the payment methods below, available through TRUIST Association Services:
Please use one of these payment methods, available through TRUIST (formerly BB&T) Association Services:
Mail your check with the remittance coupon to the lock-box address on your invoice.
Take your check with the remittance coupon to any TRUIST (formerly BB&T) branch location (your payment posts to your association account on the following day).
Use your bank’s online bill pay service using the Bill Pay instructions on the payment notice. Some banks will transfer the funds electronically, but others will mail a check to the lock-box address, so please allow sufficient processing time if you use this option.
Pay by electronic check or credit card online at Truist.com/payments. You will need to input information that appears on your invoice: bill pay account number, serial number (= your account number), and your unit number (= your account number). Electronic bank transfers are free of charge, but TRUIST charges a convenience fee of $4.95 for debit card payments and 2.95% for credit card payments.
Enroll in Association Pay (automatic recurring payments). You may enroll online at Truist.com/payments. You may also use the Association Pay (ACH) Authorization Form enclosed with your invoice and submit it by mail, along with your voided check, to TRUIST Association Services. New enrollments must be submitted to TRUIST by the 25th of the month to be effective for the next debit month. TRUIST will debit your account for the full amount of your invoice on the 3rd day of the month in which your payment is due. The Authorization remains in effect until TRUIST receives written notice from you (or the association or its management company) to cancel or change it.
Important Lock-Box Information
Mail all non-payment correspondence to All Points Community Management.
TRUIST has no responsibility to forward any non-payment correspondence received at the lock-box address. Any such correspondence may be destroyed at the sole discretion of TRUIST.
All payments must be accompanied by an Association Services coupon. Payments received without a coupon may cause delay in posting to the appropriate account.
Make checks payable to the legal name of the association.
To prevent machine jams when payments are processed, please do not staple coupon and checks together when mailing in payments. Please use paper clips or if numerous payments use a rubber band.
Please do not mail cash.
Post-dated checks will be processed upon receipt.
TRUIST will not inspect any instrument or other payment item and/or accompanying correspondence for “payment in full” or other similar payment dispute language. TRUIST and All Points will not be liable for any loss you may suffer resulting from the processing any such instrument or other payment item, even if TRUIST is aware of such language.
Please use one of these payment methods, available through Alliance Association Bank (AAB):
Pay online here: Alliance bank payment portal – Contact AAB at 888-734-4567 with questions about the payment site.
Mail your check with a payment slip or coupon to the lockbox address on your invoice or payment coupon.
Use your bank’s bill pay service. Use the bank’s lockbox address found on your coupon as the payee address. The memo portion should include the following information: Your Management Company ID – Association ID – Property Account Number. (example: 6999 – 000HOA – ACCT1234). This information can be found on your invoice or payment coupon.
Important Lock-Box Information
Mail all non-payment correspondence to All Points Community Management.
AAB has no responsibility to forward any non-payment correspondence received at the lock-box address. Any such correspondence may be destroyed at the sole discretion of AAB.
All payments must be accompanied by a coupon. Payments received without a coupon may cause delay in posting to the appropriate account.
Make checks payable to the legal name of the association.
To prevent machine jams when payments are processed, please do not staple coupon and checks together when mailing in payments. Please use paper clips or if numerous payments use a rubber band.
Please do not mail cash.
Post-dated checks will be processed upon receipt.
AAB will not inspect any instrument or other payment item and/or accompanying correspondence for “payment in full” or other similar payment dispute language. AAB and All Points will not be liable for any loss you may suffer resulting from the processing any such instrument or other payment item, even if AAB is aware of such language.